How to Request Services or Licenses Products

The services feature in Cloud Raya is divided into three categories, services, licenses, and DNS Bucket, the latest part will be explained in other parts of Cloud Raya’s knowledge base, while in this section we will inform you on how to request services and licenses products.

How to Request Services

• Firstly, login to you Cloud Raya panel
• Then, you can navigate to Services > Services
  

• Next, click Add Service button in the right side of the panel
• After that, select the services you want to add to your panel

• Finally, click Add Service to finalize your choosen products

Services available products:

1. One hour managed service → allows the engineer to manage your environment within 1 hour service time
2. Three hour managed service → allows the engineer to manage your environment within 3 hour service time
   
3. Twenty hours managed service → allows the engineer to manage your environment within 20 hours service time
4. Fourty hours managed service → allows the engineer to manage your environment within 40 hours service time
5. Bundle – Microsoft AD Setup → a manage service product that allows the engineer to setup a Microsoft Active Directory capability to customer environment

How to Request cPanel Licences

• To begin, you need to login to you CloudRaya panel
• Then, please navigate to Services > Licenses

• After that click Add License button, and choose the required products
• There are two licenses product type in CloudRaya, they are software license and SSL license
• The Software license in CloudRaya is a set of cPanel license with the account quantities needed
• There are four licenses currently available in CloudRaya, cPanel Premier 100 Accounts, cPanel Admin Up to 5 Account, cPanel Plus Cloud up to 50 Accounts, and cPanel Pro Cloud up to 30 Accounts

cPanel Premier 100 Accounts → Created for enterprise level businesses, and larger web hosts

cPanel Admin Up to 5 Account → Created for a small to mid-level agencies and businesses, application developers, and web designers only needing a few accounts

cPanel Plus Cloud up to 50 Accounts → Optimal for mid-level businesses and large agencies that are growing. Allows for scalability

cPanel Pro Cloud up to 30 Accounts → A slight optimal for mid-level businesses and large agencies that are growing. Allows for scalability (the only different is the account quantities)

How to Request SSL Licences

• Before we begin, please login to you CloudRaya panel
• Next, navigate to Services > Licenses
• Click Add License button, and then choose the required products
• Then, choose SSL license
• After that, select the required SSL license type
• You might need to fill the required data on the SSL Panel

• Lastly, choose the payment method, then click the Add SSL button

SSL License Type Producst:

1. Geotrust – QuicSSL Premium | Yearly Renewal
2. RapidSSL – | Yearly Renewal
3. RapidSSL Wildcard | Yearly Renewal

columns that must be filled in:

Domain name → an authoritative domain of your SSL certificate (e.g: example.com)

First Name and Last Name → The first name and the last name of the purchaser

email → the email for authorization purposes

Job Title → the role occupation of the purchaser in the company

Company Name → The name of your company or organization

Address → The address of your company or organization

Country → The country of your organization resides on (drop down menu available)

State/Province → The state/province of your organization resides on (drop down menu available)

City → The city/district of your organization resides on (drop down menu available)

Postal Code → The city/district of your organization resides on (drop down menu available)

Timezone → The city/district of your organization resides on (drop down menu available)

Conclusion

In conclusion, we have shown you on how to request licenses in Cloud Raya. Those licenses allow you to use the cPanel product activation, and also request an SSL certificate for your domain at the right price. However, if you need more tutorials for Cloud Raya please refer to CloudRaya – Knowledge Base.