Neosoft's Success Story

Neosoft, a company that provides essential applications for aesthetic clinics, is looking for a partner who can help them scale their business without burdening their day-to-day operations. This is how CloudRaya can help them achieve their growth objective.

Neosoft's Story

Overview

Since its founding in 2019, Neosoft has served more than 280 aesthetic clinics throughout Indonesia, providing services ranging from essential operations to integration with the national health application and tax calculation.

After evaluating the pros and cons of how other service providers can help them expand, Neosoft decided to utilize CloudRaya Public Cloud to run its entire application services.

Increase Scalability for Rising Demand

Cost Saving of Public Cloud Services

24/7/365 IT Team Support

Increase Security and Reliability

Challenge

The continued rise of aesthetic clinics demand in Indonesia also increases the demand for essential applications such as what Neosoft provides. Such a rise led to Neosoft requiring more infrastructure to handle the rising workload which ballooned the daily operating cost. Adding to that, the ongoing development of data regulation and security threats push Neosoft to provide more thorough service and secure applications for the clinics' daily operations to remain competitive.

While previous providers have been adequate to provide the necessary infrastructure for operation, the need to scale, have better security solutions, and growing costs led Neosoft to search for a provider who could help with these problems.

Solution

After evaluating the pros and cons of how other services provider can help them expand, Neosoft decided to utilize CloudRaya Public Cloud to run their entire applications services.

CloudRaya worked closely with Neosoft to create their desired cloud infrastructure to be used as their application's main infrastructure. Meanwhile, an additional measure of security is applied to ensure its reliability for future operation. While previously hard to come by, Neosoft's partnership with CloudRaya also allows them to resolve any rising issues, courtesy to CloudRaya around the clock support team.

Result

By using CloudRaya’s Public Cloud, Neosoft has improved significantly in some of their critical aspects:

  1. Increase scalability for Neosoft to adjust to demand as required: neosoft can now scale resources up or down quickly based on demand, enabling more flexible and efficient operations as the number of aesthetic clinics grows.
  2. Cost savings of up to 50% from previous cloud providers: by switching to CloudRaya, Neosoft significantly reduced its cloud infrastructure costs compared to previous providers, freeing up budget for other business priorities.
  3. Enabling a higher degree of support to their team 24/7/365: with CloudRaya’s round-the-clock technical support, Neosoft receives immediate assistance for any operational issues, minimizing downtime and improving service continuity.
  4. Develop better security measures and increase the overall reliability of services: CloudRaya implemented advanced security measures tailored to Neosoft’s needs, increasing data protection and ensuring compliance with evolving data regulations.

"I am very appreciative of CloudRaya support, when others are unreachable, CloudRaya can swiftly help and resolve the issues. While it is not the first, CloudRaya will be our final partner."

Aria Soewartono

The Director of Neosoft

About The Company

Since its founding in 2019, Neosoft has served more than 300 aesthetic clinics throughout Indonesia, providing mission-critical applications to help simplify clinic operations for better focus on customer services.

Company Profile

Neosoft Teknologi Indonesia

Industry

Technology

Location

Indonesia

Website

https://www.neosoft.id/

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